dnata is one of the world's largest air services providers offering ground handling, cargo, travel and flight catering services across five continents. With over 60 years of experience, we offer a full range of services to our Airline customers - Passenger and Customer Services, Ramp activities and Cargo handling in all major airports around Australia. 

Our Ground Services team has an exciting opportunity for a highly resourceful and passionate Senior Workforce Analyst whom will report directly to the National Workforce Planning Manager. This role is a full-time position and will have a national scope.  This is role plays pivotal role in delivering national strategic workforce planning and analysis for all operational workgroups within dnata Australia’s Ground Handling.

PRIMARY DUTIES AND RESPONSIBILITIES

• Maintaining the national workforce supply and demand model to forecast resource availability for operations
• Governing leave and training to assure daily supply of resources
• Optimising resource allocation across Ground Handling to deliver safe and reliable operations while minimising operating labour cost
• Developing seasonal baseline plans based on flight schedules and feedback from operational stakeholders
• Providing expert, data-driven, advice and modelling to stakeholders to support financial, commercial, and operational decision making
• Analysing and reporting regularly on key workforce metrics to track availability and efficiency of resources across all ports and workgroups
• Coaching and mentoring other team members to improve critical thinking and data literacy capabilities within the wider planning function

ESSENTIAL CRITERIA

• Bachelor’s degree in data, finance, economics, aviation or related discipline OR equivalent experience
• Demonstrated success translating large and varied datasets into actionable insights for senior audiences
• Experience leading continuous improvement / operational excellence initiatives to improve performance
• Excellent interpersonal communication skills with the ability to articulate complex operational and planning concepts for a variety of audiences
• Ability to deliver under pressure and managing competing priorities and stakeholders
• Highly proficient in the Microsoft Office suite of tools
• Ability to meet aviation security and safety requirements

DESIRABLE CRITERIA

• Experience leading workforce planning / modelling in an aviation, transport or operational setting
• Proven ability to improve planning or operational outcomes in industrially sensitive environments
• Experience using operational planning, scheduling and rostering software
• Experience with Power BI or other Business Intelligence platforms

So... does this sound like you? If so, Apply Now!