Our sister company Cabin Services Australia is Australia’s leading provider in cabin cleaning and ancillary services in the aviation industry across Australia. We service over 50 International and Domestic airlines with more than 500 flights per day and ensure the passenger experience is our number one priority while providing on-time service at the highest possible standard.

As the Workforce Planning Analyst, you will be responsible for resource planning activities across Australia. This role plays a pivotal part in operational planning by effectively positioning resources to achieve excellence in client agreements. Additionally, you will contribute significantly to budget planning/control and improving operational effectiveness.

Primary duties and Responsibilities 

Resource Planning and Strategy

• Assist in all resource planning activities across Australia.
• Gather and analyse data to support the development of resource requirement scenarios for long-term and expansion plans.
• Research and propose options for optimising resource deployment and contribute to budget planning discussions.
• Collaborate with Senior Management to identify resource needs, support and future development of optimised resourcing.

Process Improvement
• Identify opportunities for enhancing operational effectiveness through system reviews, improved rosters, cross-utilisation and process re-engineering.
• Assist in planning and executing process improvement projects.
• Analyse data and present findings to support consultations regarding improvement opportunities.
• Develop and test procedures for utilising systems for resource planning and allocation.
• Support the training of staff on system functionalities relevant to their roles.

Central Planning & Resource Management

• Establish and manage processes for analysing and evaluating manpower, focusing on operational efficiency, leave management, training, attendance and overtime.
• Contribute to the development and preparation of resource-related statistics and analysis reports for senior management decision-making.
• Assist in the development and execution of simulation projects to assess operational capacity and potential bottlenecks.

To be successful in this role:

• Understanding of Enterprise Agreements and Awards
• Experience with implementing new operational systems
• Experience of Workforce Planning with Human Force

• Strong analytical and research skills
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite and data analysis tools (e.g., Excel, Power BI).
• Ability to work independently and as part of a team.
• Strong attention to detail and ability to meet deadlines

If you are looking for a highly rewarding career in aviation services, Apply Now

Applications close: 9 February 2025

We are an Equal Opportunity Employer, which values diversity and inclusion. We support applicants from all backgrounds, including Aboriginal and Torres Strait Islanders, people with disabilities, people from culturally diverse backgrounds and all ages. We also have a solid focus on gender balance within the organisation and encourage women to apply.