Rostering Clerk
Sydney International Airport


dnata Airport Services Australia is a ground handling company providing services to airlines and airport operators across Australia. We offer services in ground handling, cargo, travel and flight catering across five continents.


We are currently seeking applications, for someone to join our rostering team as part of the Sydney Passenger Services Operation.


This role works very closely with the Passenger Service Manager and Service Delivery Manger to ensure the correct manpower is provided on shift.


A day in the life:

  • Determining and obtaining aircraft loads and producing rosters/ worksheets according to airlines SLAs.
  • Processing annual leave requests.
  • Allocating rostering patterns and the ability to create new roster patterns in accordance with EBA conditions.
  • Actioning and updating all schedule changes.
  • Preparing an accurately completed worksheet for the SDS to use on shift.
  • Be willing to undertake training and work with new systems implemented into the business 
  • Proactively manage staff allocation for training.
  • Handle and maintain staff and business confidentiality.
  • Work with dedicated budgets and ability to provide detailed analytical report.
    • Understanding of EBA and labour compliance, including relevant government and statutory requirements
    • Strong stakeholder management skills to ensure compliance and budgetary obligations are clearly articulated and plans are developed to meet these.



The successful applicant will have the highest level of attention to detail, an ability to self-manage, work under time restraints, and an ability to adapt quickly to changes and unexpected situations along with a strong commitment to Dnata’s business direction and principles.


Selection Criteria:


To be considered for this position you should address the following criteria in a written application:

  • Have demonstrated a high level of reliability and responsibility.
  • Knowledge of and vast understanding of our business including Service Level Agreements.
  • Sound computer skills including MS word and Excel.
  • Excellent written and verbal communication skills.
  • Are proactive and able to prioritise jobs.
  • Attention to detail and pride in work presentation.
  • Capable of working as part of a small team.
  • Excellent time management.
  • The ability to work unsupervised and follow procedures.
  • The ability to think strategically, problem solve and forecast long term objectives


So... does this sound like you? If so, Apply Now!


We are an Equal Opportunity Employer, which values diversity and inclusion. We support applicants from all backgrounds, including Aboriginal and Torres Strait Islanders, people with disabilities, people from culturally diverse backgrounds and all ages. We also have a solid focus on gender balance within the organisation and encourage women to apply.

   [ Not Specified]

    Sydney International Airport NSW

    View Map

   Posted 03 Jul 24

  View Further information.